FAQs

Modern Salon & Spa has served the Charlotte area since 1989 with a focus on personal care, technical expertise, and services designed around each guest. With locations in Phillips Place, Waverly, and Birkdale Village, we offer both salon and spa services in one place. Learn more about our history and approach at https://modernsalonandspa.com/about/

We have three locations serving Charlotte and Huntersville: Phillips Place, Waverly, and Birkdale Village. You can compare addresses, hours, and location details at https://modernsalonandspa.com/locations/

Hours vary by location. Phillips Place, Waverly, and Birkdale Village each have their own schedules, so we recommend checking the location pages at https://modernsalonandspa.com/locations/ before planning your visit.

Our team includes professionals with different specialties, experience levels, and service focuses. Visit https://modernsalonandspa.com/about/meet-the-team/ to explore our team, then choose the provider who best matches your hair, skin, or wellness goals.

Your first visit begins with a conversation about your goals, preferences, maintenance routine, and service history so your provider can recommend the right approach. New guests can also explore our current $25 offer at https://modernsalonandspa.com/new-guest-offer/

Yes. New guests can receive a $25 gift toward a qualifying new service. Review the current offer and download it at https://modernsalonandspa.com/new-guest-offer/

Yes. Modern Salon & Spa gift cards can be used toward eligible services and products. Visit https://modernsalonandspa.com/gift-cards/ to purchase one, and review the gift card policies at https://modernsalonandspa.com/services/policies/

Yes. Modern Loyalty members earn points on products and services, with additional opportunities to earn through referrals and social sharing. Learn about the complimentary loyalty program at https://modernsalonandspa.com/modern-loyalty-program/ and the referral program at https://modernsalonandspa.com/unlock-savings-for-you-your-friends-with-our-referral-program/

Appointments can be requested online through https://modernsalonandspa.com/book-now/. Because service availability and providers vary by location, select your preferred salon and service when booking.

Our team has opportunities for education, professional growth, community involvement, photo shoots, and fashion shows, along with benefits that may include medical, dental, vision, 401(k), service discounts, and complimentary education. View current positions and apply at https://modernsalonandspa.com/about/join-the-team/

We offer Organethic Pure Care, Evo, and Color Space professional color options. Your stylist will recommend the formula and service that best fit your hair, desired result, and maintenance plan; explore our color services at https://modernsalonandspa.com/services/salon/

Yes. Our color menu includes highlight and customized color services designed to create brightness, dimension, and personalized results. Because pricing depends on regrowth, texture, density, and the amount of work needed, start with a consultation and review the menu at https://modernsalonandspa.com/services/salon/

Yes. Corrective color requires a detailed consultation so we can evaluate your current color, hair condition, history, and realistic path to the desired result. In some cases, we may ask you to schedule a separate consultation first; service details are available at https://modernsalonandspa.com/services/salon/

We offer professional extension options including Platinum Seamless tape-in extensions, BELLAMI extensions, and clip-in extensions. Pricing is based on an in-salon consultation, which can be scheduled through https://modernsalonandspa.com/book-now/; learn more at https://modernsalonandspa.com/services/salon/

Yes. Our smoothing options include True Keratin, Inca Glow, and the express Inca Glow Out service. These treatments can help reduce frizz and improve manageability in Charlotte’s humid climate; compare options at https://modernsalonandspa.com/salon/hair-treatments/

Yes. Our salon menu includes a Purifying Scalp Treatment and Calecim hair-growth treatments designed to support scalp health and fuller-looking hair. Review the treatment details and requirements at https://modernsalonandspa.com/services/salon/

We offer customized Eminence facials, HydraFacials, dermaplaning, teen facials, men’s facials, and other targeted skin services. HydraFacials are currently available at Birkdale Village and Phillips Place; view the spa menu at https://modernsalonandspa.com/services/spa/

Yes. Our massage menu includes customized sessions in several lengths, plus options such as hot stone, cupping, and targeted hand and foot treatments. Review massage services and pricing at https://modernsalonandspa.com/services/spa/

Nail services are available at the Phillips Place location. The menu includes manicures, pedicures, gel polish, Dazzle Dry, and add-on treatments; explore the menu at https://modernsalonandspa.com/services/spa/ and location details at https://modernsalonandspa.com/locations/phillips-place/

Yes. You can visit a Modern Salon & Spa location to shop professional hair care, including Organethic Pure Care and Evo products, without scheduling a salon service. Explore the brands at https://modernsalonandspa.com/organethic-pure-care/ and https://modernsalonandspa.com/evo-hair-products/